Tag: Sweaty Betty

• Did THAT Just Happen? Extreme Engagement from Sweaty Betty

  Last week we talked about customer and employee amazement from Shep Hyken’s book, The Amazement Revolution. This week I want to touch on the importance of customer engagement, and more specifically, the quest for EXTREME customer engagement. We all know that our customers are more connected than ever before. Due to their instant access to information,…

  Sarah Stealey Reed

  July 31, 2013

  call center, contact center, Customer Experience, customer service, Did That Just Happen, working out

  Brand, Business, Customer engagement, Facebook, ICMI, lululemon, Shep Hyken, Social media, Sweaty Betty, The Amazement Revolution, Twitter, USAN