When I’m not packing suitcases or unpacking boxes, I guide the editorial content for all Relate by Zendesk publications and events. My favorite subjects are customer experiences, contact centers, and optimistic relationships. While I deplore collections, my most difficult personal relationship is with them—they make moving difficult—yet, I’ve still managed to amass too many addresses, books, corgis, and gym clothes. Find me on Twitter at: @stealeyreed or on Relate.